Direct Legal Support, Inc. Provided Excellent Customer Service for Service of Process

Dear Mr. Kern,

I recently used Direct Legal Support, Inc. to file a Writ of Execution with Bank of America. If I had waited for the County of Los Angeles to handle serving the writ I would have had to wait over 6 weeks. Your company did it in less than 3 days.

When I called your company the lady on the phone was thorough, professional, and knowledgeable. The ladies at the counter were wonderful. Unfortunately I didn't get their names, but they answered my questions in a very professional manner. They were obviously very knowledgeable as well. I am handling this Writ of Execution without the aid of an attorney and although they did not provide legal advice the ladies were very helpful answering my questions.

I called many days after the writ was served and got a clear update which was immediately followed by the paperwork in the mail. (I just called too soon; the paperwork was already in the mail.)

Not understanding anything about this process, I spoke with you on the phone and must tell you I am very appreciative of your input. Your explanations were clear, to the point, and very helpful.

I will be filing another writ and will probably also ask you to handle a summons in the near future. I hope I never have to go through a lawsuit again, but if I need your services again I will certainly be contacting your company. Additionally, I will be recommending your services to anyone I may encounter that needs your assistance.

Thank you for having such a professional and well-organized operation.

Sincerely,

Dr. Cathleen Armstrong
Camarillo, California

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