- Serving California since 1961
- Registered & bonded process servers
- Law firms & legal departments
- Process serving, filing & records
These testimonials come from Google reviews and from notes clients have sent us over the years. Some are shortened, and spelling is corrected. If we have handled work for you, we would like to hear about it too.
Recent Google Reviews
A senior paralegal wrote about Joe Huber, who helped her office with a difficult, time-sensitive service assignment, and a client thanked Greg and our process servers for keeping her informed.
“I have worked with Direct Legal for many years, through different law firms and on a variety of matters, and I have consistently found their team to be professional, reliable, and thorough. My recent experience working with Joe, however, deserves special recognition.”
“What impressed me most was his responsiveness, follow-through, professionalism, patience, and personal involvement. Joe did not simply pass the assignment along and wait for someone else to handle it.”
“I would not hesitate to work with Joe or Direct Legal again, and I highly recommend them to other legal professionals looking for a litigation support company they can rely upon.”
Drew Taylor, Senior Paralegal, The Law Office of Pardeep Bains, APC, Modesto · Google review
“I cannot say enough good things about Direct Legal Process Servers. From start to finish, they provided an exceptional level of professionalism, reliability, and communication.”
“What stood out to me the most was their excellent communication. They kept me informed throughout the entire process, answered my questions promptly, and made sure I understood what was happening at every step. I never felt like I was left wondering about the status of my case or whether the documents had been handled properly.”
“Thank you, Greg and servers with Direct Legal, for doing such an outstanding job. I truly appreciate your hard work and dedication, and I would absolutely use your services again!”
Arias · Google review
Process Serving Testimonials
“Please commend this process server on doing such a good job on the proof of service, especially one involving so many defendant aliases. You can’t imagine how many proofs I have to return to various process servers from other companies for misspellings, missing information, etc. Good job!”
Shannon King, Law Offices of Lurie & Park
“Direct Legal Support, Inc. is prompt, efficient, affordable, and provides highly-personalized, and wise, service. I’ve used them for all of my service-of-process matters. And at times, when my requests might incur unnecessary expenses, Michael Kern himself has called me to tell me that a service I’ve requested is not necessary, or a better one is available for a lesser price.”
“Moreover, they are always available to help, frequently at the most needed (and potentially, for them, least convenient) times. For example, I was recently in trial and needed a proof of service I couldn’t locate, and they scanned and emailed it to me so I could print it at the Court and present it to the Judge. Michael Kern runs a class operation!”
Ian Wallach, Esq., Feldman & Wallach
“Great service starting at intake, billing, service of process and then, final follow up. I was impressed and so was my client who was kept up to date at all times. Excellent service. Great experience with your firm. I will refer you accordingly!”
Geoffrey L. Taylor, Esq., Geoffrey Taylor & Associates, Malibu
“I work at a law office and accounting firm in Orange County. At times we need to serve clients and find that Direct Legal Support, Inc. has come through for us every time. They are aggressive and well informed on the legal procedures necessary to get the job done as soon as possible. We used to use other services but were often disappointed.”
“Every time I have called they have been professional and very accommodating. I have had the pleasure of dealing with not only the receptionist, and other staff, but Michael Kern as well. He is kind and very helpful. If you need someone served look no further.”
Lisa Nelson, Zaher Fallahi, CPA
“I just wanted to shoot you an email and say thank you for getting those deposition notices served for me yesterday. I was panicking and you came through and I really appreciate you and your company for doing that. THANK YOU!”
S. Riggs, Legal Secretary
“I had been looking to find a firm that I could trust that could serve papers to someone who had already evaded service by a sheriff three times. I called several offices in the L.A. area. None of them proved even remotely professional on the phone. None of them, of course, until I called Kern and Maria picked up!”
“This young woman was warm, professional and incredibly helpful from the start. It took several attempts, strategies and quite a few phone calls before the woman was eventually served, but each and every step of the way Maria was supportive and steadfast. She made everything easier. Even pleasant. And bottom line, because of her willingness to go the extra mile for me, the papers were served.”
“And yesterday in court, the case was ruled in my favor.”
Jo Anderson
“I recently had Direct Legal Support, Inc. serve divorce papers on my wife, and couldn’t be more pleased with them. The individual I spoke to on the phone was extremely helpful. The online forms were simple to use, and within 20 min. of emailing my documents they sent confirmation telling me it was received and would be going out for service.”
“I warned them that my ex would be difficult to serve, and they did not seem at all concerned about it. She did try to evade service, but with no luck. After a few attempts, they got her! I paid one reasonable fee, and they took care of the rest.”
“I had never needed to use a process server and didn’t have a clue where to go. An attorney friend of mine suggested them. I called and the rest is, as they say, history.”
Steve Waters
E-Filing and E-Recording Testimonials
“It was my first time using Direct Legal and I am extremely pleased with the services. I would rate them five out of five stars. Would highly recommend.”
“I had the pleasure of working with Michael Garcia in E-filing. He was absolutely outstanding. Very knowledgeable, polite, professional and extremely efficient. He knows how to get the job done.”
“I also enjoyed the company YouTube videos on how to complete forms, submit cases, etc. Very professional and informative. I know why they have been in business since 1961: their selection of employees, outstanding customer service, wide array of services and reasonable fees! Great online access to your account as well!”
Terrie M. Greene
“I just finished the second e-filing through Direct Legal Portal. As of now, it’s amazing! We are happy to use your service for our e-filing necessity. Aires Law Firm always loves to work with you!”
Md Khan, Aires Law Firm, Irvine
“I highly recommend Direct Legal’s e-recording service. I needed to record a deed right away in a county far away from me in California. The service was very prompt, and the support staff was right there on the spot to answer all my questions.”
Diane Dodds
“I used your e-recording service for the first time recently. Just received confirmation that everything that I submitted has been recorded. Wanted to tell you that I am happy with the efficiency and how you set up the platform/user interface. Will be using your company again.”
Kenneth D. Kan, Esq., Law Office of Kenneth D. Kan
Working With Our Team
“I want you to know how much I genuinely appreciate working with all of you. You make my job so much easier, and I value the professionalism, responsiveness, and teamwork you bring to every situation. Even when issues come up, everyone is eager to solve them, and that kind of support is truly invaluable. Thank you again for being such a great team to work with.”
Ava Tyler, Hemar, Rousso & Heald, LLP
“Best attorney service I’ve ever used and I’ve been doing this for decades (won’t say how many, ha).”
J. Bailey, Glass & Goldberg, a Professional Law Corporation
“Thank you, Direct Legal Support, Inc. for your help yesterday. You were lifesavers!”
Paul Andrew, Esq., Denner Pellegrino, LLP
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